Payment Policy

Payment Policy

1. Accepted Payment Methods:
We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • Digital Wallets (e.g., PayPal, Google Pay, Apple Pay)
  • Bank Transfers
  • Cash on Delivery

2. Payment Security:

  • All payments are processed through secure and encrypted gateways to protect your information.
  • We do not store your payment details on our servers.

3. Payment Confirmation:

  • Once payment is successfully processed, you will receive a confirmation email with your order details.
  • If you do not receive confirmation within 24 hours, please contact our support team.

4. Currency:

  • All transactions are processed in USD & AED.
  • If paying in another currency, your bank or card provider may apply additional charges.

5. Refund for Failed Transactions:

  • If your payment fails but is still debited from your account, please contact us immediately with proof of payment.
  • Refunds for failed transactions may take 5–7 business days to reflect in your account.

6. Cancellation Policy:

  • Orders can only be canceled within 24 hours of payment. After this period, cancellations may not be allowed.

7. Discounts and Promotions:

  • Any discounts or promotional codes must be applied at checkout.
  • Discounts cannot be applied after an order is placed.

8. Taxes and Additional Fees:

  • Prices listed on our website exclude taxes. Tax will apply on the final invoice as per the country’s law.
  • Shipping costs and additional fees will be calculated at checkout.

9. Payment Disputes:

  • In case of any payment disputes, please reach out to our support team at sales@GreenRAZ.com or +971522192227.
  • We will resolve disputes by the applicable laws.

Get in touch

For any payment-related queries, please contact us at:

Our Address

United Arab Emirates

Phone Number

+971 522 192227

Email Address

sales@GreenRAZ.com