Privacy Policy

At GreenRAZ we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make purchases from us.

1. Information We Collect

We may collect the following types of information:

1. Personal Information:

Name, email address, phone number, and mailing address (for orders and communication).
Payment information (processed securely via third-party payment gateways).

2. Non-Personal Information:

Browser type, device type, IP address, and other technical data for website analytics.
Cookies and tracking data for website performance and user experience improvement.

3. Plant Preferences:

Details about your plant purchases and preferences for personalized recommendations.

2. How We Use Your Information

We use the information we collect to:

Process and deliver your orders.
Communicate updates about your orders, shipping, or promotional offers.
Improve our website functionality and user experience.
Send newsletters or marketing communications (with your consent).
Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

Shipping Providers: To deliver your orders.
Payment Processors: To securely process your payments.
Service Providers: To improve website functionality, analytics, or marketing services.
Legal Authorities: If required to comply with legal obligations or protect our rights.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

Remember your preferences and login information.
Track website performance and visitor behavior.

You can control or disable cookies through your browser settings, but this may affect your website experience.

5. Data Retention

We retain your personal information for as long as necessary to:

Fulfill the purposes outlined in this policy.
Comply with legal, accounting, or reporting requirements.

If you request to delete your account, we will remove your personal information unless required for legal reasons.

6. Security of Your Information

We implement industry-standard measures to protect your data, including:

Secure servers and encrypted payment gateways.
Regular monitoring and updates to prevent unauthorized access.

While we strive to protect your data, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the following rights regarding your personal information:

Access: Request details about the information we hold about you.
Correction: Update or correct inaccurate information.
Deletion: Request the deletion of your personal data (subject to legal requirements).
Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at sales@greenraz.com.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing your information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Please review it regularly for any updates. Once updates are posted, continuing the use of our site means your acceptance on the changes on the policy.